Seattle Launches Non-Emergency EMS Unit

“Health One” will address non-emergency 911 calls

Seattle Channel – Mayor Jenny Durkan, Fire Chief Harold Scoggins, and Councilmember Sally Bagshaw help launch Seattle’s new “Health One” unit to address non-emergency 911 calls downtown.

The unit is staffed with a team of specially trained Seattle Fire Department (SFD) firefighters and a civilian social worker that will help people with non-emergency 911 requests for issues like substance abuse, non-emergency medical issues, and a need to access services.

The team will provide alternatives to transporting individuals to emergency departments, allowing SFD units to focus on emergencies like structure fires and vehicle collisions.